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The customer is a water factory in Thailand. In 2019, the project leader of the factory contacted our company for the first time, and the customer proposed that they have a demand for water production equipment. The customer told us that their company has a water production line, but the original production line machine was purchased from a foreign trade company, and there were many equipment problems, and the foreign trade company did not provide after-sales service. In this case, the customer is more careful in the choice of equipment.
Our team has conducted live video broadcasts of the factory and confirmed the technical parameters of accessories with customers for many times, and our team has responded in a timely manner and gained trust.
Then the customer consulted our 10000Bph water line project, engineers from both sides participated in the project, the customer raised his concerns, our company technical team made a technical comparison, and all technical solutions were confirmed. We signed a contract for a 10000bph water production line. The department has entered the 10000bph line production in an orderly manner. Subsequent equipment production is completed and debugging is qualified, and then the equipment is sent to the customer's factory. We sent engineers to their factory to install and debug the equipment. The engineer's solid technology and serious work attitude made the customer very satisfied with our products and services!